About Roots Of Care
Grounded in care, guided by you
We are a disability support provider built on genuine relationships — here to walk alongside participants and their families every step of the way.
Our story
Care that starts with listening
Roots Of Care was founded on a simple belief: that every person deserves support that truly fits their life.
Roots Of Care was established to fill a genuine need in Cobblebank and the surrounding communities of Melbourne's growing west — a need for disability support that goes beyond task completion and instead focuses on the whole person.
Our founders saw that participants and families were too often navigating a system that felt impersonal and inflexible. They set out to create something different: a provider where relationships come first, where workers are chosen with care, and where every support plan reflects the real goals and preferences of the individual.
We work with NDIS participants across a range of needs, providing core support, community access, and capacity building. Whether you are newly navigating the NDIS or looking for a provider who will genuinely listen, we are here — in your corner, at your pace.
Our approach
Support built around you, not the other way around
No two participants are the same, and we do not treat them as if they are. When you come to Roots Of Care, we take the time to understand what matters to you — your goals, your routines, your preferences, and the people who are important in your life.
From there, we work with you to shape a support arrangement that genuinely fits. We match participants with workers thoughtfully, looking for compatibility in communication style, interests and approach — because the right relationship makes all the difference.
We also work closely with families, carers and allied health professionals, treating everyone involved as a partner in the process. You will always know what is happening, and your feedback will always be welcomed and acted on.
Ready to find out how we can help?
Explore our services or reach out directly — we would love to hear from you.
Explore our services